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Mobile Technologies

Passenger App

User Management

User management includes

  • Registration/Login using normal registration or via Facebook, Google
  • Forgot Password
  • Side Menu

Side Menu

Side menu which slides from left to right have following sub sections

  • Home
  • Payment
  • Booking
  • Settings

Home Screen

Home screen displays map with below information

  • Users current location
  • Change Pickup/Drop off location
  • Real-time drivers location plotted on map
  • Estimated time of arrival(ETA) of the nearest driver
  • Different Cab types and cab details including pricing
  • Book cab

Payment Screen

Payment screen displays all the registered credit cards and provides ability to add new card or remove an existing card.

Booking Screen

Booking screen provides trip history. User can select a date for which they want to view trip history. Trip history displays trip information like date of journey, source, destination, distance travelled and trip cost. It can even plot source and destination on the map to display route that was taken.

Settings Screen

Settings screen allows user to edit profile information. It also allows user to change password for normal registration.

Other features

  • Driver information of the driver including mobile number upon accepting booking request
  • In-App notifications with updated journey/driver status
  • Invoice:

    Invoice is generated at the end of each trip with below details

    • Trip cost, source, destination, distance etc.
    • Option to rate the Journey indicating passenger satisfaction
    • Option to Post feedback
    • Option to report dispute

Driver App

Driver Management

Driver registration is done offline from backend admin panel after verifying his/her details and adding vehicle information into the system.

Driver management includes

  • Login
  • Forgot Menu
  • Side Menu

Side Menu

Side menu which slides from left to right have following sub sections

  • Home
  • Booking
  • Settings

Home Screen

Home screen displays map with below information

  • Real time receipt of booking requests and confirmation
  • Ability to reject passenger requests
  • Status update notification to passenger just on the click of button
  • Set status to Online/Offline – indicating availability/unavailability

Booking Screen

Booking screen provide drivers with all the trips taken by them. Driver can select a date to view all the trips for the day. He can then select specific trip to view the details like date of journey, source, destination, distance travelled and trip cost. It can even plot source and destination on the map to display route that was taken.

Settings Screen

Settings screen allows driver to edit profile information.

Admin Section

Manage Admin Users & Authorization

Add/Modify users who will be accessing this system like super admin, content manager and drivers and authorize the modules they would have access to.

Backend Admin panel has following sub sections:-

  • Cities
  • Company
  • Vehicle
  • Vehicle Type
  • Driver
  • Passenger
  • Booking
  • Cancelled Bookings
  • Finance
  • Documents
  • Feedback/Dispute

Cities

Add/Modify cities in which cab booking service will be operated. This provides multi- city scalability option, easily taking the service of operation to multiple cities.

Company

Add/Modify companies providing the cabs.

System can be enhanced to provide multi company option for the case of taxi aggregators.

Vehicle

Add/Modify vehicle details like license plate number, type, passenger capacity, color, model, registration number.

Some of this details are shown in mobile app when passenger selects to view vehicle details. Also a vehicle can be tracked from here whether the vehicle is offline, free for booking, currently booked etc.

Vehicle Type

Classify vehicle as Taxi, SUV, Sedan etc. based on internal company classification of cabs.

Driver

Register and manage information of all the drivers.

Passenger

View Passenger information, the information that were captured during registration.

Booking

View all the bookings including past bookings, current bookings etc. It also provides complete booking details like passenger name, driver, source, destination, trip cost etc.

Cancelled Booking

View all the bookings that were cancelled and reason for the same.

Finance

Provides invoice details of all the bookings and an ability to export it to PDF.

Document

Provides document details of all the registered vehicles.

Feedback/Dispute

Provides passenger feedback on journey and dispute reported if any.

Direction

5, Brady Gladys Plaza,
1/447 Senapati Bapat Marg,
Lower Parel, Mumbai - 400 013, India
Email: info@direction.biz
Phone: 91 (22) 6152 5000
Fax: 91 (22) 2491 1046

Contact us