Lower your operational overheads and increase data accuracy by outsourcing your backend to Direction Software
At Direction Software, we understand that any gaps in processes can lead to difficulties running a business effectively. A detailed process flow is derived in consultation with the clients to provide high-quality services. Our teams collaborate with the customers to periodically evaluate the operations and optimize them by filling gaps.
Data is the new oil, and we understand its importance. We organize and process large amounts of data generated by organizations in printed, electronic, and other formats.
We also conduct timely follow-ups to update the missing data, if any. Our Quality Control Team checks the data at different levels to ensure errorless data.
We store, manage and track electronic documents and electronic images of paper-based information captured through a document scanner.
We also provide an interface to share the document on the Client’s server. It enables the clients to easily access and refer to the documents required through this interface.
Our experienced trainers train buyers, suppliers, and different entities of the supplier chain to use new functionality or any existing application.
They also double up as System Analysts. They understand the user requirements and coordinate with the Development Team to upgrade the application as per the client specifications.
We offer a diverse range of services, right from core business services to specialized operations, including compliance and supply chain.
Customer Support Services provided by Direction allow the companies to handle various customer-related issues effectively and resolve their queries promptly. It helps our clients to improve customer satisfaction and create a strong relationship and goodwill with them.
We provide technical support to our clients via e-mail, telephone, instant messaging via Teams, and even on-site.
We focus on solving their specific problems related to computer software and improve the utility of our clients’ products by increasing customer satisfaction and timely resolution of their queries.
We offer order quoting, order processing, adding missing information, and order entry services at Direction.
Our clients hire us for driving their order fulfilment process, order management, and order processing.
Our Software QA and Testing team ensures that the software is conducting tasks and functions as expected. It should enable end-users to efficiently and effectively manage their work.
Person Years’ Experience
Years of Operations
Here are just a few testimonials from some of our satisfied customers. We could not fit them all on this page please CLICK HERE to see more...