Hospitality & Services

Augmenting Customer Experiences

Part of a cut-throat business environment, the hospitality industry is constantly striving to deliver a truly different customer experience and move up the value chain. More so than any other industry, to remain competitive it is imperative for companies in the hospitality sector to effectively align their people, customers, processes and technology with business objectives using proven methodologies.

A robust ERP solution enables organizations in this sector to achieve their business objectives and deliver personalized customer experiences — both critical tasks that put businesses on a higher growth trajectory.

Direction is strategically positioned to help these enterprises reap benefits using a dynamic ERP solution – Microsoft Dynamics NAV – to ensure a faster return on IT investments.

Direction - Industries - Hospitality & Services

The Direction Advantage

At Direction, we understand that organizations in the hospitality sector are constantly under pressure to become even more agile to better serve their customers. By leveraging our Financial ERP solution – Microsoft Dynamics NAV – you can meet your customers’ requirements and yield better business results. Here’s an overview of how this solution can help your business:

  • Automated processes and a drastic reduction in manual intervention, resulting in fewer mistakes and lesser manpower requirement
  • Enables profitability analysis on different parameters
  • Meet Schedule VI and IFRS reporting requirements
  • Track movement of PoS machine across multiple locations


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Get in Touch

Email: info@direction.biz
Phone: 91 (22) 6152 5000
Fax: 91 (22) 2491 1046