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Microsoft CRM

Sales Management

  • Spot new revenue opportunities
  • Reduce conversion cycle and increase win rates
  • Holistic 360 degree view of customers
  • Get complete business insight and visibility
  • Handy tools to plan and manage KPIs
Direction - Microsoft Dynamics CRM Benefits

Customer Service

  • Improve customer satisfaction
  • Enhance staff productivity
  • Decrease Resolution time
  • Anywhere access to handle escalations
Direction - Microsoft Dynamics CRM Benefits

Sales Management

  • Create and Manage campaigns quickly
  • Track campaign response
  • Generate dynamic marketing list based on various filters on existing customer
  • Track campaign ROIs quickly to identify campaign’s success
Direction - Microsoft Dynamics CRM Benefits

Direction

5, Brady Gladys Plaza,
1/447 Senapati Bapat Marg,
Lower Parel, Mumbai - 400 013, India
Email: info@direction.biz
Phone: 91 (22) 6152 5000
Fax: 91 (22) 2491 1046

Contact us