Microsoft Dynamics CRM

Direction Offers Microsoft Dynamics CRM Solutions for your Industry

Direction, a Microsoft enterprise partner, delivering Microsoft CRM consulting and solutions in enterprise scenarios such as sales force automation, marketing and service management. This extended relationship brings proven Microsoft software together with world-class applications consulting, implementation, integration, management hosting, and managed services from Direction.

As a certified Microsoft Dynamics CRM solution partner, Direction offers clients business-proven solutions and implementation expertise to reduce risk, lower costs and improve quality. These services offer enterprises the increased scalability, high availability and global reach to keep their organizations moving forward.

Direction offers clients with the ability to deploy Microsoft-Dynamics CRM in whatever model best suiting their business requirements, whether on-premise, hosted or by outsourcing the entire business process and solutions.


Improve service, reduce operation cost and transparent interactions between departments.


Improves tracking of contractual obligation, reduce operational cost and enhances customer satisfaction.


Support cross-organizational collaboration, enhance customer satisfaction and boost profitability.


Optimize Diagnostic center processes to improve the delivery of care, lower costs, and assist patients in managing their health.


Enhance the customer experience to earn loyalty, boost profitability, and improve sales & marketing through in-depth customer information and tools.

Real Estate

Enable business heads to keep the customer at the center of their business operations and enhance the productivity of your Marketing, Sales, Customer Care and operations.


Raise customer satisfaction, increase revenue and reduce operational costs.


Improve service, operations, and constituent interactions at the state and local level.

Chain Management

Target prospects and manage clients in less time, increase profitability, and retain more customers.


Improves tracking of customers request and Increase revenue.


5, Brady Gladys Plaza,
1/447 Senapati Bapat Marg,
Lower Parel, Mumbai - 400 013, India

Get in Touch

Email: info@direction.biz
Phone: 91 (22) 6152 5000
Fax: 91 (22) 2491 1046