Manufacturing
Solutions that scale as you grow and help you serve your customers better
Manufacturing
Manufacturing organisations today operate under constant pressure – tight margins, strict compliance, complex supply chains, and rising customer expectations. From process and discrete manufacturing to pharma and lab equipment, Direction delivers industry-specific solutions built on Microsoft Dynamics 365 Business Central, Dynamics 365 CRM, and Power BI
Direction helps manufacturers modernise and integrate their core systems so they gain real-time visibility across production, inventory, quality, and sales, while remaining compliant with industry regulations.
Technological Challenges faced by our clients from the Manufacturing Industry
- Legacy ERP and multiple disconnected systems leading to duplicate data and limited real-time visibility across plants, warehouses, and sales channels
- Complex process manufacturing with multiple outputs, cost apportionment, and by-products that standard systems cannot easily model
- Manual, spreadsheet-driven planning for production, purchase, and capacity, resulting in stock-outs or excess inventory
- Difficulty tracking quality, batch/lot traceability, and compliance data required for audits and regulatory reporting
Limited analytics on production efficiency, sales performance, and customer demand to drive continuous improvement.
Solutions offered by Direction Software
- Implementation and upgrade of Microsoft Dynamics 365 Business Central and NAV for manufacturing, including customisations for process manufacturing, multi-output production, and cost allocation
- Deployment of Microsoft Dynamics 365 CRM to streamline sales processes, centralise leads and opportunities, and give sales teams a 360-degree view of customers in pharma, industrial, and lab-equipment segments
- Creation of Power BI dashboards and analytics models to monitor production performance, inventory, and sales, enabling data-driven decisions across plants and regions
Integration with existing line-of-business and legacy systems, reducing manual data entry and ensuring accurate, timely information for all stakeholders.
Impact
- Optimised manufacturing operations with better alignment between production, procurement, and sales, reducing delays and improving on-time delivery
- Improved visibility of inventory, batches, and work-in-progress, helping reduce stock-outs, excess stock, and manual reconciliations
- Stronger compliance and audit readiness through structured capture of quality, batch, and regulatory data inside the ERP/CRM systems
- Higher productivity for finance, operations, and sales teams through automation of previously manual processes and unified reporting
Data-driven decisions supported by intuitive Power BI dashboards for leadership and operational teams.
Some of our Manufacturing Industry clients
BFSI Testimonials
So many success stories…
Here are just a few testimonials from some of our satisfied customers. We could not fit them all on this page please CLICK HERE to see more…
Thanks a lot and a good effort for making the E-TDS going live. It is a joint effort from both ends to make the functionality work. My personal thanks to all those who have contributed for making this project point go live.
Armstrong (India)
Ramachandran – Assistant Manager Systems
A very good implementation partner to have.
Armstrong (India)
Iyer Balasubramanian – EDP Officer