Have better customer interactions with Microsoft Dynamics 365 CRM
CRM for Marketing helps you grow your business by engaging with customers in real-time and elevate the customer experience. It enables you to further strengthen customer relationships by orchestrating personalized journeys across all touchpoints. You can create omnichannel marketing campaigns, do lead nurturing, and align the objectives of the sales and marketing teams.
CRM for Sales helps build a high-performing sales team by providing them real-time sales insights. It guides them to find the right prospects and customers from multiple sources and build a sales pipeline with high-quality leads. Sales team members can work from anywhere and at any time. The insights provide them knowledge about the next best step to take for further strengthening customer relationships.
CRM for Customer Service allows customer service personnel to provide consistent, connected support across multiple channels. It also enables them to create upsell or cross-sell opportunities using contextual customer data. It includes AI-powered service bots that free up some of the agent’s time and allow them to focus on more high-value interactions.
CRM for Field Service lets customers schedule appointments at their convenience, monitor service through a customer portal, and allow real-time tracking of the field service operators. The field service agents can quickly detect and resolve issues with IoT powered assistance. It boosts productivity by allowing field service teams to automate work orders, scheduling, and dispatching.
CRM for Project Operations connects your sales, project management, and finance teams to win more deals, improve profitability, and deliver projects quicker. It provides the visibility, collaboration, and agility needed to drive success across your project-centric business—from prospects to payments to profits.
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Integrated A.I. Capabilities
Customizable and Flexible
Easy to Scale as per Business Requirements
Powerful Integrated Solution
Microsoft Gold Certified partner since 2002
Expertise on Microsoft Dynamics 365 and Microsoft Dynamics CRM since version 3.0
Experience and success with multi-site, global deployments and upgrades
Man Years/ Month Experience
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